Privacy Policy

We collect what we need to teach you and to run and improve Apola AI: • Account details: your name, your email address, and a phone number if you choose to add one • Your age group: whether you are under 18, and if you are, the email address of the parent or guardian you ask to agree • Mobitel number: if you subscribe through Mobitel (mSpace) carrier billing, we store the mobile number tied to that subscription so it can be billed and verified • Learning preferences: your grade, the subjects you study and how long you like answers to be, so answers match your syllabus • Chats and uploads: the questions you ask, the answers you get, and any files or photos you upload for help • Voice: if you use voice input, your audio is sent for transcription so it can be turned into text • Live lessons: in a Live voice lesson, your voice is streamed so the AI teacher can hear and answer you. We keep a written transcript of the lesson, the whiteboard drawings and diagrams made during it, and which textbook pages were opened and read • Quiz and flashcard results: your answers and scores, and which cards you understood or did not • Your learning profile: notes about how you learn that Apola picks up from what you say and do, for example topics you find hard, what you are preparing for, and topics you have mastered • Feedback and usage: your ratings and reports, plus basic data on which features you use We do not ask for ID numbers, home addresses, or anything else we do not need.

• To teach you: your question, grade and subject go into building an answer that fits your syllabus • To personalise your learning: Apola remembers what you are learning, so it does not start from zero in every chat. Your quiz results and learning profile are used to choose what to suggest next, for example opening a new chat with a topic you found hard • To train and improve Apola's AI: we use learning data (chats, uploads, Live lesson transcripts, quiz and flashcard results and learning profiles) to train, test and improve the AI and the teaching behind Apola, so it explains things more clearly and makes fewer mistakes. You can ask us to stop using your data for this (see section 8) • To support you: so we can reply when you email us about your account, billing, or something that is broken • To send notifications you agreed to: only the kinds you switched on, and you can turn them off at any time in Settings • To keep the service safe: preventing abuse and misuse of the platform We never sell your information and we never use it for advertising.

Apola AI is built on Google's Gemini AI models. When you ask a question, upload a photo of a past paper, record a voice note or take a Live lesson, that content is sent to Google's Gemini models so an answer, a transcript or a voice reply can be produced. Google processes it for us as our service provider. Apola's own training and improvement work (section 2) is done by us, for Apola. We do not give your data to anyone else to train their products.

• Your account, chats, Live lesson transcripts, quiz results, learning profile and uploaded files are stored in Google Cloud Storage • Frequently used data (like your most recent chats) may be cached temporarily in Redis so the app loads fast. That is a short-lived copy, not a second permanent record • The app itself runs on cloud infrastructure hosted with Railway Access to these systems is limited to the people who need it to run, support and improve Apola AI.

Apola AI Premium costs LKR 599 per month. There are two ways to pay on the website: • Mobitel (mSpace) carrier billing: the charge goes to your Mobitel bill or prepaid balance. We share your mobile number with mSpace and receive your subscription status back • Card payment: handled by our payment processor We never see or store your full card number, CVV or PIN. Card details go directly to the payment processor. What we keep is the subscription record itself: which plan you are on, whether it is active, and when it renews. On the iPhone and iPad app, Premium is bought through the App Store. For these purchases we receive from Apple only a transaction identifier and the subscription status, never your card details. Apple's privacy policy covers the payment itself.

We use a session cookie to keep you logged in, and your browser's local storage for small preferences like your chosen language and unsent drafts. We do not run third-party advertising or ad-tracking cookies on Apola AI.

We do not sell your personal data. We share information only with the service providers that make Apola AI work, and only what each of them needs: • Google: AI processing (Gemini) and cloud storage • Railway: hosting the app • Mobitel (mSpace) and our card payment processor: billing your subscription • Our email provider: sending account, billing and parent or guardian emails We may also disclose information if the law requires it, or where it is necessary to protect the safety of our users.

We keep your data while your account is open, so your chats and learning progress are still there when you come back. Delete your account: open Settings, then Danger Zone, in your dashboard, or go to /delete-acc, and confirm. Your account and the data attached to it are removed from our storage straight away, and short-lived cached copies expire on their own within 30 days. This cannot be undone. Stop training on your data: email apola@anexodosai.com from your account email (or, for a student under 18, from the parent or guardian email). We will stop using your data to train and improve Apola's AI from then on. Data that was already used to improve a model before you asked cannot be taken back out of that model, but it will not be used again. You can keep using Apola as normal. You can also email us to get a copy of your data, or to have something corrected or removed.

Apola AI is made for school students in Sri Lanka, so many of the people using it are under 18. A student under 18 can only use Apola after a parent or guardian agrees. When the student signs in, they give us a parent or guardian email, and we send that person a link explaining what Apola collects and how it is used, including for training and improving Apola's AI. The student cannot use Apola until the parent or guardian opens the link and agrees. A parent or guardian can at any time ask us what we hold about their child, have it corrected, stop it being used for training, or have the account deleted. Email apola@anexodosai.com and we will help once we can verify the account. Exhibition kiosks: at events, Apola may run on a shared device signed in to an Apola staff account and supervised by our staff. Visitors do not sign in, so the kiosk does not ask for age or a parent's agreement. Please do not type personal details on a kiosk.

We handle personal data in line with Sri Lanka's Personal Data Protection Act, No. 9 of 2022, as amended. You can ask us to access, correct or delete your personal data, or to withdraw your consent, by emailing apola@anexodosai.com. Withdrawing consent stops future use; it does not undo what was done before. If you are not happy with how we handled your request, you can contact the Data Protection Authority of Sri Lanka (www.dpa.gov.lk).

We may update this policy as Apola AI changes. When we do, we update the date at the top of this page. If the change is significant, we ask you to read and agree again the next time you open Apola. If you have a question, a request, or a complaint about your privacy, write to us: Email: apola@anexodosai.com We aim to reply within 48 business hours.