Privacy Policy

We only collect what we need to run your tutor: • Account details — your name, your email address, and a phone number if you choose to add one • Mobitel number — if you subscribe through Mobitel (mSpace) carrier billing, we store the mobile number tied to that subscription so it can be billed and verified • Learning preferences — your grade and the subjects you study, so answers match your syllabus • Chats and uploads — the questions you ask, the answers you get, and any files or images you upload for help • Voice recordings — if you use voice input, your audio is sent for transcription so it can be turned into text • Feedback and usage metrics — your ratings and reports, plus basic data on which features you use We don't ask for ID numbers, addresses, or anything else we don't actually need.

• To answer your questions — your question, grade and subject all go into building a response that fits your syllabus • To remember you — Apola AI keeps a memory of what you're learning so it doesn't start from zero in every chat • To improve the service — we look at usage and feedback to fix bugs, reduce wrong answers, and make explanations clearer • To support you — so we can reply when you email us about your account, billing, or something that's broken • To keep the service safe — preventing abuse and misuse of the platform We do not use your information for advertising.

Apola AI is built on Google's Gemini AI models. When you ask a question, upload a photo of a past paper, or record a voice note, that content is sent to Google's Gemini models so an answer or a transcript can be generated. Google processes it as our service provider. Your chats and uploads are not used to train our own AI models.

• Your account, chats and uploaded files are stored in Google Cloud Storage • Frequently used data — like your most recent chats — may be cached temporarily in Redis so the app loads fast. That's a short-lived copy, not a second permanent record • The app itself runs on cloud infrastructure hosted with Railway Access to these systems is limited to the people who need it to run and support Apola AI.

Apola AI Premium costs LKR 599 per month. There are two ways to pay: • Mobitel (mSpace) carrier billing — the charge goes to your Mobitel bill or prepaid balance. We share your mobile number with mSpace and receive your subscription status back • Card payment — handled by our payment processor We never see or store your full card number, CVV or PIN. Card details go directly to the payment processor. What we keep is the subscription record itself: which plan you're on, whether it's active, and when it renews.

We use a session cookie to keep you logged in, and your browser's local storage for small preferences like your chosen language and unsent drafts. We do not run third-party advertising or ad-tracking cookies on Apola AI.

We do not sell your personal data. We share information only with the service providers that make Apola AI work, and only what each of them needs: • Google — AI processing and cloud storage • Railway — hosting the app • Mobitel (mSpace) and our card payment processor — billing your subscription • Our email provider — sending account and billing emails We may also disclose information if the law requires it, or where it's necessary to protect the safety of our users.

We keep your data while your account is active, so your chats and learning progress are still there when you come back. You can delete your account at any time: open Settings → Danger Zone in your dashboard, or go to /delete-acc, and confirm. This permanently removes your account and the data attached to it, and it cannot be undone. If you'd rather get a copy of your data, or have something specific corrected or removed, email us and we'll take care of it.

Apola AI is made for school students in Sri Lanka, so many of the people using it are under 18. We keep what we collect from students limited to what's needed to teach them, we never sell it, and we don't advertise to them. If you're a parent or guardian and you want to know what we hold about your child, have it corrected, or have the account deleted, email us and we'll help once we can verify the account.

We may update this policy as Apola AI changes. When we do, we'll update the date at the top of this page, and if the change is significant we'll tell you in the app or by email. If you have a question, a request, or a complaint about your privacy, write to us: Email: apola@anexodosai.com We aim to reply within 48 business hours.